GUIDED INVESTIGATION REPORTS ANALYTICS FOR AUTOMATED INSIGHT EXTRACTION
The client is a leading multinational Pharmaceuticals manufacturer. Soothsayer built a knowledge extraction tool to analyze their unstructured reports for generating searchable content.
The client has historic logs in SAP related to problems with their operations. Domain experts from the client company also create ‘investigation reports’ in response to problems. An ‘incident’ document is created and is typically 5-8 pages. The client had around two years of data, which totaled nearly 4000 reports. The client wanted the ability to leverage this unstructured data to create a body of knowledge for commonly identified problems and solutions.